MYLINKS logo link Facebook logo link Twitter logo link YouTube logo link Moodle logo link WebAdvisor logo link Gmail Logo

Administrative offices will be open 8 a.m. to 3 p.m. on December 19, 22, and 23, 2014. 

Both campuses will be closed December 24, 2014, through January 4, 2015. 

Your Success Is Our Mission

Technical Support for Distance Learners

Learning Technologies Support Staff


pic Alice CrispAlice Crisp
Director of Learning Technologies
Office - Rm 230, TEDC
Phone: (828) 694-1890
BA Psychology, M.A.Ed. Counselor Education, MA Distance Instruction Certificate from East Carolina University, Greenville, NC

Responsibilities for Faculty:

  • Works with curriculum and continuing education faculty to set up and deliver online education. (Contact Alice for online training materials, course shells and access to VLC courses.)

  • Chairs the Distance Learning Standing Committee

  • Writes grants for professional development opportunities for faculty and staff.

  • Creates faculty training opportunities. Online training for using Moodle for courses available for faculty or adjuncts with contracts and accounts. Contact Alice or Pat.

  • Writes system level Service Agreements for delivering ITV and online courses or programs to sister community colleges and coordinates delivery with Media Services.

  • Supervises the Open Lab in TEDC 102 and work-study students in the lab.

  • Supervises Learning Technologies Support staff (below), and oversees BRCC TV (Morris-Broadband Educational TV channel Ch 112 on converter box Ch 81.1 on QAM tuner. Works with faculty to identify educational content for cable and streaming internet viewing.

Responsibilities for Students:

  • Assists with online and email account set up and maintenance via phone support and online tutorials.

  • Conducts face to face Moodle Orientations

  • Delivers phone and in-person support for technical issues with Moodle (online platform)

  • Available by request of faculty for in class presentations and/or games regarding online education

  • Hires and supervises Work-Study students for the Open Lab in TEDC 102


Committees: Chair, Distance Learning Committee; QEP Implementation; ACA Redesign, etc.
2013 Dr. Molly A. Parkhill Staff Person of the Year Award



image Pat HorlickPat Horlick
Instructional Designer
Office - Rm 229, TEDC
Phone: (828) 694-1852
AS Graphic Design Technology, AA Liberal Studies, Santa Fe Community College, BA Interdisciplinary Studies (Fine Art/ Social & Behavioral Sciences), University of Central Florida, MA, Library and Information Science, University of South Florida, State of FL Certified Teacher, Instructional Media

Responsibilities for Faculty:

  • Provides services that support College faculty in the quality design, development and delivery of online courses.

  • Assists faculty to translate learning outcomes into appropriate learning activities and assessments.

  • Creates written and interactive tutorials and reference materials for a wide variety of technologies.

  • Collaborates directly with the Director for Leaning Technologies, Deans and faculty to manage observations of and quality for online courses.

  • Assists in selection, testing and implementation of Moodle Modules and Blocks.

Responsibilities for Students:

  • Provides troubleshooting support for online students for basic technical Moodle support.

  • Assists with in person and online Moodle Orientations and written tutorials.



image of Jeanne MetzgerJeanne Metzger
Webmaster/Web Services Coordinator
Office - Rm 233, TEDC
Phone: (828) 694-1894
BFA in Graphic Design from Georgia State University, and AAS in Web Technologies from Blue Ridge Community College

Responsibilities for Faculty and Staff:

  • Develops page templates in and maintains the Drupal content management system

  • Assures that college websites meet usability, established standards, and ADA requirements

  • Builds and maintains mySQL databases to provide dynamic content for the college's website.

  • Develops web applications to extract data from mySQL databases for use on college websites using PHP

  • Manages google analytics
  • Consults with departments and the Web/Marketing Committee regarding designing and developing web content.
  • Administers and maintains Resource25 back-end database and 25Live Event Management System.
  • Performs duties related to Moodle online learning platform.

Responsibilities for Students:

  • Provide support for students taking online course and hybrid courses especially troubleshooting log-in and connectivity issues.



Leah Knowles
Open Lab Coordinator / DL Support
Office - Rm 227, TEDC
Phone: (828) 694-1646

Duties: Schedules and supports Open Lab Monitors. Works with faculty to create online course shells.



Jim Plover
DL/TV Support
Office - Rm 126, TEDC
Phone: (828) 694-1754

Duties: Creates multiple schedules for BRCC TV. Assists with online course shell creation for faculty.