Technical Support for Distance Learners
Learning Technologies Support Staff
If you are unable to log into Moodle or have a general technical issue or questions,
please contact the Blue Ridge Community College IT Help Desk at:
firstname.lastname@example.org or (828) 694-1895
If you are an instructor or student and need assistance with Moodle, please contact:
Office - TEDC 227
or contact the IT Help Desk:
Office - TEDC 324
Phone: (828) 694-1852
AS Graphic Design Technology, AA Liberal Studies, Santa Fe Community College, BA Interdisciplinary Studies (Fine Art/ Social & Behavioral Sciences), University of Central Florida, MA, Library and Information Science, University of South Florida, State of FL Certified Teacher, Instructional Media
Responsibilities for Faculty:
Provides services that support College faculty in the quality design, development and delivery of online courses.
Assists faculty to translate learning outcomes into appropriate learning activities and assessments.
Creates written and interactive tutorials and reference materials for a wide variety of technologies.
Collaborates directly with the Director for Leaning Technologies, Deans and faculty to manage observations of and quality for online courses.
Assists in selection, testing and implementation of Moodle Modules and Blocks.
Responsibilities for Students:
Provides troubleshooting support for online students for basic technical Moodle support.
Assists with in person and online Moodle Orientations and written tutorials.
Open Lab Coordinator / DL Support
Office - TEDC 227
Phone: (828) 694-1646
Duties: Schedules and supports Open Lab Monitors. Works with faculty to create online course shells.
Office - TEDC 126
Phone: (828) 694-1754
Duties: Creates multiple schedules for BRCC TV. Assists with online course shell creation for faculty.
New to Moodle?
Get up to speed with the
Student Guide to Moodle
Monday through Thursday, 8 a.m. to 5 p.m.
Friday, 8 a.m. to 4:30 p.m.
Evenings & Weekends
24/7 Support (Toll Free)