Your Success Is Our Mission

Business Training


    Society for Human Resources Management (SHRM)

    Corporate Training Institute

    The Society for Human Resources Management (SHRM) sanctions Blue Ridge Community College as an official SHRM college. BRCC offers SHRM approved courses that prepare HR professionals for SHRM certifications.

    BRCC courses equips HR professionals with the necessary tools to play a strategic role in their HR departments; stay abreast of ever-changing laws, innovative strategies, and current labor practices; and successfully manage HR departments based on four pillars of professional skills.

    • Human Resources
    • Leadership
    • Continuous Improvement
    • Safety

    Professional in Human Resources Certification (PHR)
    Senior Professional in Human Resources Certification (SPHR)

    Experienced HR professional interested in earning PHR or SPHR certification take the BRCC 12-week program, offered in partnership with SHRM, that provides solid preparation for the certification examinations. The curriculum covers the 2009 HRCI Body of Knowledge and includes application exercises that develop specific competencies and decision-making skills.

    The course teaches new knowledge and skills that will improve workplace effectiveness and the classroom format provides these added benefits.

    • Structured environment that enhances learning and focus
    • Experienced instructor that tailor HR concepts to participants individual need
    • Opportunities to network and share real-world experiences with other HR professionals
    • Minimal travel and maximum employer tuition assistance
    • Integrated format: workbooks, software, online tools, and a dynamic environment

    Continuing Education Credits
    Certified HR professionals are required to recertify their designation every three years.

    As a Human Resource Certification Institute–approved provider, many of the courses offered through the Corporate Training Institute qualify for recertification credit.

    Rather than college credit, participants earn Continuing Education Units (CEUs) for successful completion of each course.

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    ed2go Online Courses

    Who To Contact:
    Current students

    Please direct questions about your lessons, quizzes, assignments, and other course materials to your instructor or course administrator. You can use the course discussion areas for this purpose.

    If you have questions about accessing the online classroom, retrieving your lessons, changing your password, correcting your e-mail address, obtaining progress reports or completion letters, receiving an extension, or any other administrative tasks, visit our Help page.

    New or potential students
    If you have questions about course content, prerequisites, requirements, follow-ups, or instructors, you'll find the information you need by locating the courses that interest you. Click the course title to review the course details.

    If you require any assistance with registration, please contact Olga Gonzalez or 694-1742.

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    Empower employees with effective leadership and time management training.

    Essential Role: Supervision
    The key role that supervisors play in achieving company goals is the focus of this interactive course. Participants learn how vital communication is to motivating employees, reducing cost, and improving productivity. The class introduces management skills that improve teamwork and increase workplace effectiveness. Company teams that attend together learn to identify and solve specific problems.

    Leadership From 30,000 Feet
    This real world evaluation highlights the importance of effective leadership. The course applies to all walks of life, not just the business world. Low morale, unnecessary turnover, lost time, abuse of sick leave, and other situations arise from poor leadership. Learn the difference between leadership and management from a professional.

    Other Classes Offered

    • Managing Your Time Wisely
    • Developing as a Leader in Business
    • Teamwork & Group Dynamics!
    • Communication — The Key to Success
    • Resolving Conflict
    • Embracing Change
    • Building Trust

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    Other Business Related Courses

    The Art of Customer Service
    Learn how to greet a customer by phone and in person and understand a customer’s need or problem. Study how to listen, convey understanding, respond with value, and use positive language without jargon. Learn how to deal with an angry customer and effectively conclude a phone call or face-to-face interaction.


    Contact Us

    picture Monique EakerMonique Eaker
    Corporate Training Specialist
    (828) 694-1744


    Blue Ridge Community College
    Continuing Education
    Monique Eaker
    180 West Campus Dr.
    Flat Rock, NC 28731
    Phone: (828) 694-1744
    Fax: (828) 694-4774


    M.C. Gaylord
    Program Assistant
    (828) 694-1779
    Blue Ridge Community College
    Continuing Education
    M. C. Gaylord
    180 West Campus Dr.
    Flat Rock, NC 28731
    Phone: (828) 694-1779
    Fax: (828) 694-4774


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