Alice Crisp

Director of Instructional Technology and Distance Learning Support

Office - Rm 230, TEDC

Phone: (828) 694-1890

BA Psychology, M.A.Ed. Counselor Education, MA Distance Instruction Certificate from East Carolina University, Greenville, NC

Responsibilities for Faculty:

• Works with curriculum and continuing education faculty to set up and deliver online education. (Contact Alice for online training materials, course shells and access to VLC courses.)
  
  
• Writes grants for professional development opportunities for faculty and staff.
  
  
• Creates faculty training opportunities.  See the Insider for a listing of current workshops .
  
  
• Writes system level Service Agreements for delivering ITV and online courses or programs to sister community colleges and coordinates delivery with Media Services.
  
  
• Supervises the Open Lab in TEDC 102 and work-study students in the lab.
  
  
• Supervises Instructional Technology and DL Support staff (below).  

Responsibilities for Students:

• Assists with online and email account set up and maintenance via phone support and online tutorials .

• Delivers phone and in-person support for technical issues with Moodle (online platform)

• Available by request of faculty for in class presentations and/or games regarding online education

Other:

Committees: Chair, Distance Learning Committee; QEP Implementation; R-25

Keith Stiles

Webmaster/Web Services

Office - Rm 229, TEDC

Phone: (828) 694-1894

BSBA Accounting and Economics, MBA, BA English, MA English from Western Carolina University

Responsibilities for Faculty and Staff:

• Develops page templates in and maintains the OmniUpdate content management system
  
  
• Assures that college websites meet usability, established standards, and ADA requirements
  
  
• Builds and maintains mySQL databases to provide dynamic content for the college's website.
  
  
• Develops web applications to extract data from mySQL databases for use on college websites using PHP
  
  
• Consults with departments on designing and developing web content.
  
  
  
• Administers and maintains Resource25 back-end database and 25Live Event Management System.
  
  
• Performs duties related to Moodle online learning platform including platform maintenance

Responsibilities for Students:

• Provide support for students taking online course and hybrid courses especially troubleshooting log-in and connectivity issues

Other:

Committees:  R-25; Chair, Web Development