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Technology Services & Support

Technology Help Desk

Welcome to the Help Desk! If you have questions related to technology services and support, we are the place to begin.

  • Assistance with first time login issues and password resets
  • Technical issues with:
      • Online courses – MyCanvas, OpenLMS
      • Online student account management – myBlueRidge
      • Microsoft Office / Office 365 (O365)
      • Student Email Account – Webmail
    • Technology support in classrooms and computer labs
    • Remote and Distance Learning classrooms
    • Campus Internet access and wireless network
    • Technology support for events in the Blue Ridge Conference Hall and Thomas Auditorium

Technology Solutions

The Technology Support Knowledgebase allows you to search for answers to commonly asked questions at Blue Ridge Community College. See the buttons below for our most commonly asked questions. You can also use our IT Help pop up located in the bottom left of your screen to search solution articles and/or submit a ticket directly from this page.

Submit a Technology Support Ticket

Get IT Help from Abe Bot

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Contact Us

You can contact technology support by emailing helpdesk@blueridge.edu or calling (828) 694-1895.

Blue Ridge Community College IT Help Desk
helpdesk@blueridge.edu
(828) 694-1895

Help Desk Hours

Our three Technology Help Desk locations that are typically open during the College’s normal and Summer operating hours.

View Help Desk Hours of Operation

Locations

Please be aware that our on-site locations are configured to meet social distancing guidelines and our staff has the ability to serve you remotely over the phone and online.

Henderson County Campus
Technology Education and Development Center Room 117

Transylvania County Campus
Straus Building Room 122

Health Sciences Center
Third Floor, Room 3131

2026-27 Identity/Statement of Educational Purpose (V4)

Beginning the 2026-27 academic year, all “Identity/Statement of Educational Purpose” forms must be completed in the Offices of Financial Aid.